Shipping Policy
Order confirmation
Once we have received your payment, your order will be dispatched in 2-3 working days and you will receive an email confirmation once it ships.
For any order shipping to Korea and Taiwan, more information will be required by the customs. Our Customer Success team will contact you by email (cs@yashica.com) to obtain this information after receiving your order.
For Taiwan shipments:
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Your name in Chinese for the shipment.
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ID authentication via the following website: Taiwan Customs ID Authentication.
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Chinese address
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Phone number
For Korea shipments:
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Korean name (in Korean):
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PCC Code:
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Korean Address (in Korean):
For Mexico shipments:
1. Your Mexican ID number (Or a photo of the ID) is needed
All the required personal information will be shared to the shipping partner and courier only.
Duties and Taxes
Our logistics centre is situated in Hong Kong. International orders may be subjected to imported tax, duties, or handling fee. Additional charges are the responsibility of the customer and unfortunately will not be included in the cost of your YASHICA order. These charges differ between countries.
Change of address
Prior to your order being shipped, you can request for a change of address by emailing cs@yashica.com. If your order is not delivered due to an incomplete or incorrect address, you may wish to have it reshipped for an additional HKD$30 within Hong Kong, or HKD $60 for international orders.
Order cancellation
Once your order is placed, canceling the order is not possible.
We encourage customers to review their order carefully before completing the purchase.
If you have any issues with your order, please reach out to our customer support team directly at cs@yashica.com before escalating to PayPal or Stripe. We are committed to resolving any concerns promptly.
Worldwide shipping clarifications
We ship to most areas worldwide, except areas that are prohibited by law or by courier restrictions. If you're uncertain whether we can deliver to your country, please email us at cs@yashica.com before placing your order.
How Long Will It Take to Receive My Order?
Your YASHICA orders will be dispatched within 2-4 business days* from our fulfilment centers. If you don’t see tracking updates right away after receiving your tracking notification, don’t worry.
You will receive a tracking number from us by email.
If you require more updates, please email us at cs@yashica.com
Estimated Delivery Times After Dispatch
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United States, Europe: 7-16 business days
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United Kingdom, Australia, Canada: 5-15 business days
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Asia: 2-8 business days
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Rest of the World: 10-20 business days
Please note that deliveries to remote areas may take an additional 5 business days.
Remarks: Business days do not include weekends or holidays.
Disclaimer:
*A small percentage of packages may be inspected by customs, which could delay shipment.
**Estimated delivery times do not account for uncontrollable situations (e.g., customs holds or peak seasons) that may prolong delivery.
***Import duties, taxes, or customs clearance charges are not included.
****YASHICA is not responsible for any shipping delays.